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Subscription Box FAQ


What are the benefits of subscribing to a Näak box?

First of all, this is the only box you can customize from scratch with 20 of your favorite bars. You can update the composition at any time!

It is also the only box that mixes energy bars and protein bars.

Finally, you will save money. Get 20 bars starting from $65, and shipping is always free on subscription boxes!


How much does the subscription box cost?

You have the choice between 3 types of boxes: the Energy Box at $65, the Variety Box at $70 and the Protein Box at $75, before taxes. Shipping is always free!


How many bars can I choose?

Each subscription box is made of 20 bars: either 20 energy bars, 20 protein bars, or 10 bars of each type. Mix and match from 5 delicious energy bars flavors and 3 mouth-watering protein bar flavors!


What are the delivery frequencies?

Subscription boxes are delivered every 1, 2 or 3 months. You can modify the delivery frequency or even skip a delivery whenever you need to, straight from your account!


How long does shipping take?

Orders are delivered in 2 to 3 business days via Canada Post. You will receive a tracking number as soon as we ship your order.


Can I cancel my subscription?

You can cancel at any time and free of charge, directly from your account.


How can I change the products in my box?

You need to log in to your account, then click on "Subscriptions", "View Details", then "Products in Your Subscription"


How can I change my delivery frequency?

You can adjust delivery frequency to 1, 2, or 3 months in "Subscriptions" then "Change Frequency".


Can I skip a delivery?

You can skip one or several deliveries, or even pause your subscription until you decide to reactivate it.


What are the differences between the Energy and the Protein Bars?

The Energy Bars have a 50 g format and are high in carbohydrates for an energy boost. They are ideal before or during a physical activity, or simply when you need a snack during the day!

The Protein Bars boast 20 g protein and only 6 g sugar in a 60 g format. They are perfect for muscle recovery after after exercise, or as a meal replacement. Learn more here.


What are the nutritional values of each flavor?

Find the energy bars' nutritional values here here and the protein bars values here.


Can I send a subscription box as a gift?

You can choose a delivery address that is different than the facturation address, so a Näak subscription box is a great gift idea for your loved ones!


Can I subscribe to several boxes?

You can subscribe to as many boxes as you like, and manage then separately or as one subscription, directly from your account.


When will I be charged?

You will be charged each time a new box is sent out, so every 1, 2, or 3 months following the subscription date.


How long can I keep Näak bars?

Näak bars have a shelf-life of one year after their production. The best-before date can be found in the fold of each bar's wrapping.


I have a Näak promo code. Can I use it on a subscription box?

Promo codes are not valid on subscription boxes, unless stated otherwise. 


Click here to create and customize your unique box!